Skip to content

Support

Foundry is built by Tim Blackburn at Intrigue MMC LLC. We read every message and typically respond within two business days.

Get in touch

Report a bug, request a feature, or ask a question. We typically respond within two business days.

Frequently asked questions

How do I upgrade to Pro?

Go to Settings → Billing and click the upgrade button for your desired plan. Payments are handled securely through Stripe.

Can I cancel my subscription?

Yes. Go to Settings → Billing → Manage Subscription. You'll keep access through the end of your billing period.

Will I lose my data if I downgrade?

No. All your ideas, projects, decisions, and assets stay intact. You just can't create new ones beyond the free tier limits until you upgrade again.

How do I export my data?

Go to Settings and click Export All Data. Your entire workspace downloads as a JSON file. This requires the Pro plan.

Is there a mobile app?

Yes. Foundry has a native iOS app available through TestFlight. It syncs with your web account in real-time.

What AI model does Foundry use?

Foundry uses Claude by Anthropic for AI-powered triage scoring, decision review, and weekly summaries. AI features are available on the Pro plan. Your data is not used to train any models.

I found a bug. How do I report it?

Email contact@foundry-os.io with a description of what happened. Include the page you were on, what you clicked, and what went wrong. Screenshots or screen recordings are extremely helpful.